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Can't download from Google Play?

Cynthia avatar
Written by Cynthia
Updated over 5 months ago

Google Play cannot download because it has obtained your location permissions and there are regional restrictions. Please follow the steps below:

1. Turn off the location permissions in your phone (positioning is turned off) to prevent Google Play from obtaining location

2. Turn off smart routing in settings (use global routing)

3. Select the US line and reconnect

4. Restart the Google Play App and use it again;

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