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How to deal with the payment page not loading

Cynthia avatar
Written by Cynthia
Updated over 5 months ago

If the page cannot be loaded when you are recharging, please eliminate the network factor first, and then try the following methods:

1. Switch the network, try to change to WiFi or 4G network;

2. Disconnect VPN and try again.

PS: If the recharge interface prompts "NOT_SUPPORT_PAY", the payment channel is temporarily under maintenance. Please change other payment methods to pay or try later.

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